7:30 am
Liturgy
8:00 am – 5:30 pm
Registration and Exhibits Open
8:00 am – 9:30 am
Breakfast
Section Day Programs
This day is dedicated to the special professional interest sections offered by Catholic Charities USA. As a section member, you receive the following additional benefits from each section you join:- Newsletter/other section communication
- Section directory
- E-mail discussion lists and other network ing opportunities
- Additional discounts on trainings and workshops
AGING
9:30 am - 12:00 noon
Creating and Supporting Livable Communities for All Ages—Part 1
The American population is growing older and living longer, but our country’s long-term care system is not prepared to meet these changes. Planning models and resources will be shared that shed light on engaging wider partnerships to create more livable communities. Presenters: Jill Kind, Director of Aging Services, Catholic Social Services of Washtenaw, Ann Arbor, MI; and Sandy Markwood, Chief Executive Officer, National Association of Area Agencies on Aging, Washington, DC12:00 noon – 1:30 pm
Luncheon
This networking luncheon provides opportunities for the sharing of ideas.1:30 pm – 4:00 pm
Creating and Supporting Livable Communities for All Ages—Part 2
Part II explores the impact of aging on programs that are not specifically designed for older adults and the opportunities for leadership within aging services to support the larger organi zation. Examples from domestic violence, behavioral health, and emergency services will be shared.Presenters: Jean Metz, Director, Providence House Domestic Violence Services, Catholic Charities, Willingboro, NJ; and Bill Fields, Program Director, Catholic Charities, Knoxville, TN
Children, Youth and Family Services
9:30 am – 11:00 am
(Joint session with Health Section)
From Prevention to Coping Strategies—Violence and Its Impact on Children
Probe the continuum of normal anger management through the impact of violence or child witness to domestic violence. Two program models will be shared: teens dealing with anger and children ages 3 - 12 witnessing domestic violence.Presenters: Jean Metz, Director, Domestic Violence Services, Catholic Charities, Trenton, NJ; and Eileen Rossler, Associate Executive Director, Community Maternity Services, Albany, NY
11:15 am – 12:30 pm
Keynote—Developmental Aspects of Children’s Response to Trauma
This session will present an overview of new developments on trauma and on how traumatic experiences affect the young. Adaptive responses a child learns based on his/her experiences with violence will be discussed. Finally, there will be a focus on services, prevention, and solutions.Presenters: Elaine Miller-Karas, Director of Training and Education; and Laurie Leitch, PhD, Director of Program Development and Evaluation, Trauma Resource Institute, Santa Fe, NM
12:30 pm – 1:30 pm
Luncheon
Catholic Charities USA Campaign to Reduce Poverty in America — The Relationship of Poverty and Stable FamiliesPresenter: Karabelle Pizzigati, Child and Family Policy Consultant, Catholic Charities USA, Alexandria, VA
1:30 pm -3:30 pm
Concurrent Workshops #1
1A Early Interventions—0-6 Years Old
Parenting That Works!
Ever seen a parent “giving in” to a child having a tantrum?
Ever struggle with your child to comply with basic instruc
tions? The Regional Intervention Program (RIP) in Nashville,
TN, and a replication program in Yakima, WA, are successful
programs that provide early intervention services to behavior
ally challenged preschool children and their families. Join this
hands-on workshop and learn proven skills that change the
behavior of small children heading down a path of behavioral
and emotional difficulties.
Presenters: Steve Kanies, M.Ed., Program Coordinator, Regional Intervention Program, Nashville, TN; and Lisa Souers, MS, Valley Intervention Program Manager, Catholic Family and Child Service, Yakima, WA
1B Middle School
Tools That Work: Thinking Outside the Box
Do you want to gain the tools necessary to make your after-
school program a smash hit with students and the community
at large? Do you want to learn about the basic components
that will make an after-school program explode with positive
energy and exciting activities? Join us to learn about how a
strength-based after-school program motivates staff and after-
school participants. Learn to build strong partnerships with
school teachers and administration.
Presenter: Shauna Goodwin, Coordinator, Fox Middle School After School Program, Catholic Charities, Hartford, CT
3:30 pm – 3:45 pm
Afternoon Break
3:45 pm – 5:30 pm
Concurrent Workshops #2
2A Early Intervention—0-6 Years Ol
Caritas – Montessori
Discover how Catholic Charities of the Diocese of Brooklyn
and Queens Caritas Center has been able to provide Montessori
Teacher Certification training to over 300 staff of 29 Head Start
and day care programs. Participants receive 24 college credits
and six optional credits toward teacher certification in early
childhood by the NYS Board of Regents. This model can serve
as a valuable tool to certify Head Start and day care staff.
Presenter: Julia Pane, AMI Certification, St. Nichols Infant- Toddler Program, Catholic Charities, Brooklyn/Queens, NY
2B Model Residential Programs
The Catholic Children’s Home in Fort Mitchell, KY and the Jadonal E. Ford Independent Living Program in Chicago are two model programs that will provide insights into the successes of their programs. The Children’s Home is a strength- based, relationship-building treatment program. The Jadonal Ford program prepares Illinois Department of Children and Family Services (IDCFS) wards who have completed high school prepare to transition into independence. Plan to end your day by hearing these two child welfare success stories.Presenters: Tim Murphy, Training Director, and Sister Jean Marie Hoffman, SND, M.Ed., Executive Director, Diocesan Catholic Children’s Home, Fort Mitchell, KY; Velma Brown- Walker, Department Director; and Clytie Johnson Evans, Program Director, Catholic Charities/Jadonal E. Ford Center, Chicago, IL
Development & Communication
9:30 am – 12 noon
Show and Tell: Swapping Ideas that Work!
We kick off our Section Day with an opportunity for you to meet your colleagues and swap ideas and strategies. This year we have expanded our popular Show and Tell session so we have more time to learn from one another. Come and showcase your development and communications success stories. If appropriate, please bring samples to share. You’ll have the floor for five minutes for your presentation.12 noon – 1:00 pm
Luncheon and Business Meeting
1:15 pm – 2:30 pm
Concurrent Workshops #1
1A Key Activities for Campaign Success
Would you like to feel more enthusiastic and less overwhelmed by your capital campaign demands? The search for donors (individual, foundation, and corporate) is more competitive than ever. So how do you separate your organization from others? Learn the latest methods proven to work in today’s challenging fundraising environment that will position your organization for a capital or endowment campaign. This workshop will also demonstrate how market analysis/feasibility studies can influence decisions.Presenters: Lori Burr, Vice President, Hodge Cramer Associates, Dublin, OH
1B Make Corporate Partnerships Mutually Beneficial
This workshop will explore the mutual benefits of partner ships between nonprofits and corporations in sponsorships and cause-related issues, events, and programs. Our expert panel will provide insights into identifying a quality partner ship, establishing and maintaining the relationship, delineat ing reasonable expectations, and growing the scope and effectiveness of common efforts.Presenters: James McGraw, Jr., Partner, Keating Muething & Klekamp, Cincinnati, OH; Sylvia Hopkins, Chief Marketing Officer, Catholic Charities Community Services, Phoenix, AZ; and Angie Hartman, Operations Manager, North American Programs, Luxottica Retail, Mason, OH
2:30 pm – 2:45 pm
Afternoon Break
2:45 pm – 4:00 pm
Concurrent Workshops #2
2A Mission-Centered Fund Raising: Connecting the Donor to the Heart and Soul of Catholic Charities
As the world becomes more competitive for resources, how can faith-based organizations fund raise in a manner that respects their integrity? This workshop will explore fund raising strategies that connects your donors to the mission of Catholic Charities. Participants will also learn how to tell their Catholic Charities story in a compelling, mission-based way.Presenters: Ann Mason, Director of Development and Public Relations, Catholic Charities, Fort Worth, TX; and Heather Reynolds, President/CEO, Catholic Charities, Fort Worth, TX
2B You’ve Got Mail! Use Email Marketing to Build Community and Drive Results
Effective online marketing can leverage your brand and motivate new and existing constituents to respond and participate at higher rates. Learn tips and techniques to grow your email list and keep it clean. Discover how organizations of all sizes and budgets are using email to build relationships, drive action, and develop loyalty.Presenters: Peter Kaizer, Web Site Director, Catholic Relief Services, Baltimore, MD; and Dr. David Crooke, CTO, Convio, Austin, TX
4:15 pm – 5:30 pm
Concurrent Workshops #3
3A Create a Planned Giving Marketing Plan
In this workshop you will learn how to use a comprehensive planned giving marketing strategy integrating donor research, direct mail, interactive Web site content, relationship building workshops, and face to face interviews to gain great results. Participants will receive sample letters, brochures, wills work sheets, and planned giving Web site content that has already generated positive results.Presenters: Dan Shasserre, Vice President of Development and Communications, Catholic Charities, St. Louis, MO; and Jean Kotzbauer, Director of Planned Giving, The College of Mount St. Joseph, Cincinnati, OH;
3B From Minor to Major: Establishing and Growing a Major Gifts Campaign
How do you move annual fund gifts of $25-$100 to major gifts of $500, $1,000, $5,000, $10,000, or more? This session will provide 10 practical steps to help guide, nurture, and secure those sought-after major gifts. Participants will leave with the know-how and confidence to establish and grow a successful major or special gifts initiative.Presenters: Mary Pat Beals, CFR, President, White Bird Philanthropy, LLC, Kansas City, MO
Diocesan Directors
8:00 am – 9:30 am
Diocesan Directors Breakfast
Diocesan Directors Only
The diocesan directors will conduct a section business breakfast to welcome new members and discuss goals for the section for 2008, the spring gathering, and announce new members of the steering committee.Presenter: Rev. Ragan Schriver, ACSW, Executive Director, Catholic Charities of East Tennessee, Knoxville, TN
Emergency Services
9:30 am – 12 noon
Workforce Development
Examine how to connect those who utilize emergency services due to under/unemployment with strategies that reflect a re introduction to work relationships with workforce development programs, model programs, and Internet-based opportunities.Presenter: Eric Olson, National Director of Workforce Development, Goodwill Industries International, Rockville, MD; Yobie Benjamin, CEO and Founder, Goodstorm, San Francisco, CA; Mary Anne O’Donnell, Community Services Administrator, Catholic Charities, Baltimore, MD
12 noon – 1:30 pm
Luncheon
The Emergency Services Section will host a networking luncheon for participants. In addition, the section has invited Sharon Bailey, vice president of Emergency Food and Shelter Board for the United Way of America, to speak to and take questions on the Emergency Food and Shelter Board.Presenter: Sharon Bailey, Vice President of Emergency Food and Shelter, United Way of America, Alexandria, VA
1:30 pm – 4:30 pm
Intersection of Disaster Response and Emergency Services
Emergency services, a core component of disaster preparedness, need to plan for their role in disasters. How do agencies not interrupt ongoing services while gearing up to respond to crisis? International standards used to plan for crisis will be shared.Presenter: Kim Burgo, Director, Disaster Response, Catholic Charities USA, Alexandria, VA; Todd Hamilton, Deputy Director, Catholic Community Services, Baton Rouge, LA; Karen Wallensak, Executive Director, Catholic Charities Housing Resouce Center, St. Louis, MO; and Colleen D’Aquin, Director of Emergency Management, Catholic Charities, New Orleans, LA
Health & Behavioral Health Care
9:30 am – 11:00 am
From Prevention to Coping Strategies—Violence and Its Impact on Children
(Joint session with CYFS)
Probe the continuum of normal anger management through the impact of violence or child witness to domestic violence. Two program models will be shared: teens dealing with anger and children ages 3 - 12 witnessing domestic violence.Presenter: Jean Metz, Director, Domestic Violence Services, Catholic Charities, Trenton, NJ; and Eileen Rossler, Associate Executive Director, Community Maternity Services, Albany, NY
11:15 am – 12 noon
Counseling Youth in Wartime
The impact of the Iraq war on children and families is increas ingly being felt due to long deployments. An agency’s model of working with children impacted by long parental deploy ments or death will be discussed.Presenter: Nancy Salyer, Counselor for School Counseling, Catholic Charities, Nashville, TN
12:00 noon – 1:30 pm
Luncheon
The section will sponsor a networking luncheon and invite participants to speak about their local programs.1:30 pm – 4:30 pm
Working with Trauma: Capacity-Building for Catholic Charities USA
The Trauma Resource Institute worked with Catholic Charities agencies after Katrina on a therapeutic approach that targets the physiology of the nervous system to reduce PTSS with staff and trains them to offer this approach com munity wide.Presenter: Laurie Leitch, Ph.D., Director of Program Development and Evaluation; and Elaine Miller-Karas, LCSW, Director, Training and Education, Trauma Resource Institute, Santa Fe, NM; Margaret Cruz, Clinical Director Child and Family Services, Catholic Charities, New Orleans, LA
Housing And Community Development
9:30 am – 12 noon
Affordable Housing Innovations
The Housing Section will present a day of housing innova tions including information on rebuilding affordable housing along the Gulf Coast, employer-assisted affordable housing, and mixed-use, mixed-income housing development. Local Catholic Charities agencies will share their stories of innova tion and inspiration. There will be plenty of time for advice and questions from Catholic Charities members interested in entering the field of affordable housing.Presenter: Stephen Allen, Senior Business Manager, National Community Lending Center, Fannie Mae, Washington, DC; Scott Robbins, Refugee Housing Initiatives Director, Mercy Housing, Denver, CO; and Amelia Dalton, Senior Tax Analyst, IRS, Washington, DC
12 noon – 1:00 pm
Luncheon
Scott Robbins of Mercy Housing will provide logistical and background information on the afternoon’s site visit to the Over-the-Rhine Neighborhood. Buses to begin loading at 1:30 pm for off-site trip.2:00 pm – 6:00 pm
Off Site Visit—Historic Over-the-Rhine Neighborhood
The CCUSA Housing Section, led by Scott Robbins of Mercy Housing, will visit a mixed-use, mixed-income affordable housing development in Cincinnati’s historic Over-the-Rhine Neighborhood. Members will hear the fascinating story of the rebirth of this historically African American community and learn about how to get involved in neighborhood redevelop ment in their communities.Presenter: Scott Robbins, Refugee Housing Initiatives Director, Mercy Housing, Denver, CO Management & Administration
9:30 am – 11:15 am
Concurrent Workshops #1
1A Integrating CQI, IT, and Accreditation
CQI and IT provide the tools to track outcomes - one impor tant component of accreditation. To secure funding, demon strating outcomes with measurable data and being accredited is critical. This workshop will focus on how continuous quality improvement and information technology for the collecting and reporting of outcomes can lead to successful accreditation.Presenter: Gayle Shank, Managing Director, Research & Quality Assurance, Catholic Charities, St. Louis, MO; Julie Fulmer, Director of Quality Services Management, Council on Accreditation, New York, NY; and John E. Hixson, III, Program Outcomes and Data Analysis Specialist, Catholic Charities, Chicago, IL
1B Servant Leadership Style and Emerging HR Issues
Human resource issues continue to emerge and present stiff chal lenges. The style and values of our management teams are central in defining and implementing best practice models in Catholic Charities. Using “servant leadership” as a basis for the discus sion, this sequel to last year’s popular presentation will discuss topics such as compliance with multiple policies and improved techniques to implement the goals of HR departments.Presenter: Steven Hayes, CEO, Human Capital Group, Brentwood, TN
1C Responding to Anti-Immigration Legislation — Justice and Progress
This workshop is designed to update the membership on national policy progress on immigration reform—the STRIVE Act—and to offer suggestions on implementation in local communities. The presenters will also discuss the spread of state level anti-immigration legislation and how this affects immigrants and citizens alike.Presenter: Marguerite “Peg” Harmon, CEO, Catholic Community Services of Southern Arizona, Tucson, AZ; and Kevin Appleby, United States Conference of Catholic Bishops, Washington, DC
11:30 am – 1:00 pm
Networking Luncheon
Join us for an opportunity to network with others working in similarly sized Catholic Charities agencies. Sign up the easy way! Register online at: www.CatholicCharitiesUSA.org/gathering1:30 pm – 3:00 pm
Concurrent Workshops #2
2A Ministering Together: Increase Effectiveness through Collaboration
Learn how to form collaborative partnerships with Catholic hospitals, long-term care facilities, and colleges. The presenta tion will introduce “Ministering Together,” an organization dedicated to promoting collaboration. Two examples of collab orative initiatives will be highlighted: Deaf Access to Healthcare and the Case Management Resource Center. Small groups will share their own collaborative successes and frustrations.Presenter: Helen Pilla, Director, Inter-Organizational Development, Caritas Connection, Cleveland, OH; Tracy Gretick, MSSA, LISW, Director, Deaf Access, St. Vincent Charity Hospital, Cleveland, OH; and William Mengerink, Executive Director, Ministering Together, Cleveland, OH
2B Economic Justice: A Balancing Act for Catholic Charities Employers
Our organizations advocate for just wages, health care, and solidarity. How can we as employers meet these challenges internally with our employees? Do we pay just wages and provide health insurance? How do we pay for these benefits and continue to serve the poor? What are your challenges? How are you meeting them?Presenter: Brian Corbin, Executive Director, Catholic Charities, Youngstown, OH; and Marianne C. Potina, Director Mission Integration, St. Joseph Health Center, Boardman, OH
2C Client Management Systems
The workshop consists of a panel discussion among Catholic Charities users of selected electronic client case management systems. The focus will be on pros and cons regarding imple mentation, training, and customization of systems, utilizing the experiences and expertise of the panel members. There will be a question and answer component.Presenter: Stan Zalewski, Management I.S. Director, Catholic Charities Community Services, Phoenix, AZ; Jim Bausch, Clinical Technology Manager; Catholic Charities, St. Louis, MO; Julie Russell, Director of Continuous Quality Improvement, Catholic Family Services, St. Louis, MO; and Kathy Neff, Online Database Management Administrator, Catholic Charities, San Bernardino, CA
3:00 pm – 3:30 pm
Afternoon Break
3:30 pm – 5:00 pm
Concurrent Workshops #3
3A Choosing Peacebuilding over Violence
Violence confronts us each day in our work and in our com munities. Rather than accepting violence as a fact of modern life we can learn how to imbue our work with mediation and peacebuilding as an alternative.Presenter: Most Rev. Gerald F. Kicanas, D.D., Bishop of the Diocese of Tucson, Tucson, AZ
3B The Odd Couple-The Merger of Fiscal Services and Program Staff
Fiscal services and program staff have the same mission, but implementing it can cause a “crash” rather than a “merge.” For the organization to be successful, fiscal services and program staff must come together by understanding each other’s roles. The outcome of this workshop is to facilitate communication between the two and to enhance the overall effectiveness of the agency.Presenter: Eileen T. Beehan, Department Director; and Richard W. Neal, Chief Financial Officer, Catholic Charities, Nashville, TN
3C Corporate Compliance for Non Profits: How to Detect and Prevent Violations
This reprise of last year’s presentation will provide an overview to assist with current risk management practices. It will provide a framework for developing a corporate compliance program that oversees all components of risk management and incorporates additional systems in areas where violations of law can lead to penalties such as penalties such as imprison ment, fines, etc.Presenter: Michele Bianchi, Director of Legal Services, Catholic Charities, Chicago, IL
Parish Social Ministry
9:30 am
Welcome and Prayer
9:45 am -10:15 am
35 Years of Parish Social Ministry—Part 1
Since the inception of Catholic Charities, parishes have been at the heart of our mission. This relationship was formalized in Parish Social Ministry (PSM) and has grown in unique and ingenious ways. This year, Catholic Charities USA sets out to research the depth and breadth of PSM. This presentation will highlight key findings including long-standing success stories and groundbreaking new PSM strategies.Presenter: Rachel Lustig, Director of Parish Social Ministry; and Sister Brenda Hermann, MSBT, Parish Social Ministry Consultant, Catholic Charities USA, Alexandria, VA
10:15 am
Show & Tell—Group 1
Pride isn’t always a sin! Join a select group of our Parish Social Ministers as they show and tell us what they’re proud of from their agencies and parishes. Throughout the section day, we’ll present innovative approaches to Parish Social Ministry from dioceses around the country. Come and explore the many ways to implement PSM.10:45 am -11:15 am
35 Years of Parish Social Ministry—Part 2
(Continued from Part 1)11:15 am
Show & Tell—Group 2
11:45 am – 12:45 pm
Sung Table Prayer and Luncheon
1:00 pm
Show & Tell—Group 3
1:15 pm -2:00 pm
Creating Synergy between Parishes and Agencies—Part 1
Do parishes and Catholic Charities in your diocese coordinate, cooperate, or collaborate and what’s the difference, anyway? Learn the essential elements of each and what’s needed to achieve true collaboration between parish and agency.Presenter: Dr. Paul Mattessich, Executive Director, Amherst H. Wilder Foundation, St. Paul, MN
2:00 pm
Show & Tell—Group 4
2:45 pm
Creating Synergy between Parishes and Agencies—Part 2
How do parishes and Catholic Charities in your diocese begin to build a collaborative partnership? Explore the first steps necessary to lay the foundation through interactive exercises that stress the key elements of collaboration.Presenter: Dr. Paul Mattessich, Executive Director, Amherst H. Wilder Foundation, St. Paul, MN
3:30 pm
Show & Tell—Group 5
4:00 pm
35 Years of Parish Social Ministry — Discussion
The results of the Parish Social Ministry research initiative will be pulled into a report designed to assist Catholic Charities agencies in building, growing or redefining their Parish Social Ministry efforts. This report will be available to PSM section members and attendees prior to section day. This discussion will provide attendees with the opportunity to evaluate and shape that report.Presenter: Brian Stevens, Manager, Parish Social Ministry Training, Catholic Charities USA, Alexandria, VA